Urban management, as a complex system, includes a large number of organizations that operate in different areas of work and at different functional levels. The integrated management of this large system and its guidance in order to achieve the visions and goals set in the approved urban plans in a certain period of time requires access to accurate reports on the performance of the subunits over time. Organizations and departments active in each of the urban areas have different work processes, and each has a different operational system whose data is stored in the operational system database. Summarizing and analyzing this voluminous data and extracting appropriate reports for managers and users is essential for identifying issues, problematic spatial areas, following the process of changes, and other prerequisites for decision-making and action in urban management .
From the perspective of sustainable urban development, management and planning will be conscious and fruitful in order to meet the basic needs of people in terms of housing, transportation, leisure, etc. in exchange for changes in population, density and urban land use in such a way that the city is environmentally habitable and livable, economically viable and progressive, and socially just. The lack of use of knowledge management has further increased the need for an urban observatory in a historic city. Knowledge management, which is an approach to storing, transferring and timely applying knowledge, plays an important role in the success of organizations. However, the majority of organizations and institutions are not prepared to successfully use knowledge management . Cities are increasingly home to diverse groups, which are categorized based on economic level, religion and culture. The creativity that arises from these differences needs to be nurtured and promoted . This management style strives to encourage a spirit of participation and integration in organizations and to widely promote a system of collective thinking and sharing of ideas. Information and data are essential for cities, countries, and regions in this regard, which definitely make planning and policymaking purposeful and productive. It is hoped that by using a decision support and planning system, monitoring of minor and major events in the city of Yazd will be achieved in order to obtain vital and key general and specialized information for decision-makers. Accurate and precise analysis and processing of large operational information by producing reliable statistical reports can help managers make optimal decisions to solve urban problems in Yazd. The lack of accurate and reliable information on the potential demographic, economic, cultural, physical, and environmental conditions in cities has led many planners to act without relying on sound evidence and without foresight or foresight. The Global Network of Urban Observatories was formed in response to this challenge.
In today's complex and interconnected world, numerous challenges and issues affect the progress and health of cities, and many cities in the world have established urban observatories at different levels in order to meet the needs of urban managers and planners for accurate and useful information, as well as for future research on urban trends. Therefore, the implementation of urban observatories is important. With the advancement of information and communication technology, a suitable platform has been created for the realization of urban observatories in cities. Accordingly, this research has been developed in order to achieve a formal institutional model supporting the urban observatory of municipalities. This research is an applied research based on an inductive strategy and descriptive-analytical and analytical-prescriptive methods Accordingly, this research has been developed in order to achieve a formal institutional model supporting the municipal urban observatory. This research is an applied research based on an inductive strategy and descriptive-analytical and analytical-prescriptive methods. In this regard, using the power-interest matrix of the effective stakeholders in the municipal urban observatory, the measurement and survey results were studied in quantitative analyses (Friedman's mean test and Spearman's correlation test) using SPSS software: Then, using the logic model, the Yazd municipality urban observatory model was designed based on a formal institutional structure.The model designed in this study introduces the urban observatory process, including sustainability and institutionalization metrics, data and information collection, monitoring and supervision, security, implementation, rule of law, and stakeholders. This process is carried out among the target population, which includes key stakeholders, in a design logic model and effects that include increasing transparency in data, increasing transparency in decisions, programs, information, and crisis prediction. The consequences are increasing the speed of data, increasing the speed of analysis, increasing the accuracy of analysis, reducing the level of risk in decisions, and increasing the quality of decision-making.